On Feb. 13, 2015, a Twitter user under the alias “Conservative Crucian” sent Gov. Greg Abbott a private message to say she was looking for a job.

The user, whose real name is Jacquie Baly, had just submitted an application for one of three openings on the governor-appointed board of regents for the University of Houston System.

“Happy Friday Governor!” Baly, a public affairs consultant, wrote to the governor’s personal Twitter account, before sharing some information about her application. “Thanks in advance for your consideration!”

Abbott did not respond to the message. Nor did he name Baly to the board of regents — those positions went to major campaign donors. But within six months, Abbott’s office had found a different appointment for her — this one on an advisory board for the governor’s newly-created University Research Initiative, which doles out funds to lure top researchers to Texas universities.

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“Jacquie’s knowledge and experience will be invaluable” to the board, Abbott said at the time, according to a local news story. Baly did not respond to phone calls or emails seeking comment.

In some ways, the exchange was typical for Abbott, an avid Twitter user whose personal account boasts more than 171,000 followers. A more reclusive governor than his predecessor Rick Perry, Abbott shies away from interviews with mainstream media outlets and occasionally appears on conservative talk radio shows. Instead, social media — in particular, his personal Twitter account — has become the governor’s preferred means of publicly signaling his political desires and intentions.

One Capitol insider described Abbott’s Twitter feed as a “thermometer” for gauging the temperature of the governor — who often keeps his opinions to himself during political fights at the Capitol — on high-profile political issues.

The Texas Tribune filed an open-records request and received roughly three dozen messages Abbott has sent or received since being sworn in as governor in 2015. (Only people whom Abbott follows on Twitter can send him direct messages.)

The exchanges show that Abbott rarely responds to his direct messages in writing, but in at least in some cases, records suggest he may have taken those messages and requests into consideration on a wide range of issues from gubernatorial appointments to foreign policy.

They also show that the governor’s private Twitter inbox has served as a direct line for a group of fewer than 3,000 mostly conservative users to ask for appointments, make policy recommendations and seek out other favors.

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The requests range from routine to outlandish. Twitter users with as many as 58,000 followers and as few as 600 have asked Abbott to declare a state of emergency for a flooding region in East Texas (he did), to demonstrate his support for Israel (he did), to endorse a program that provides public university tuition benefits for veterans and their children (he did) and to retweet a message about a talk radio host’s missing daughter (he did not).

A spokesman for Abbott said the governor takes his social media messages seriously, in addition to the more old-fashioned forms of communication Texans may use to get ahold of him.

“Governor Abbott’s No. 1 goal is to create a better state for the people of Texas, and he is constantly listening to the concerns of his constituents, whether at public events, through letters and phone calls to his office or through messages sent to him via social media, to better inform public policy,” John Wittman, the spokesman, said in an email.

Tom Gibson, a Houstonian who said he voted for Abbott but has not met him personally, sent Abbott a direct message two years ago with a foreign policy question. Though Gibson only has about 600 Twitter followers, they include some high-ranking Texas Republicans, including Abbott, Lt. Gov. Dan Patrick and U.S. Sen. Ted Cruz.

“Can Texas bypass the federal government and offer Israel its support?” he asked in a message dated March 20, 2015. Abbott did not respond, but a few weeks later, the governor celebrated Texas-Israel Day at the Capitol, a fact he touted soon afterward in a letter to Congress urging support for Israel and opposition to the Obama administration’s nuclear deal with Iran.

“It’s hard to tell the inner workings, but I always assume that someone’s going through [social media] and saying, ‘Hey, look what people are talking about. Maybe we should do something,’” Gibson said in a telephone interview.

When Brent Munlin of Corpus Christi sent the governor a message in March 2016 about the possibility of his mother’s East Texas home being flooded, Abbott likewise did not respond. But the next day, the governor declared a state of disaster in the county where she lived.

Does Munlin think Abbott read his message?

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“I would say he probably did,” he said. Then he demurred. “When it comes to politicians, they don’t usually do a lot of direct responding. Most politicians live in a bubble, so I’m sure they have staff that look at certain things like that.”

Abbott reportedly controls his personal Twitter account and has made social media a key part of his political strategy, using it to communicate directly with his base and with other elected officials. One of the governor’s first forays into the debate over which bathrooms transgender Texans should use, which became the most hotly contested issue of the 2017 legislative session, came in the form of a tweet published by the governor’s personal @GregAbbott_TX account.

It was February, one month into the legislative session. Patrick had already begun a forceful push in the Senate in support of the bathroom bill. House Speaker Joe Straus and his lieutenants in the Capitol’s lower chamber appeared to be gearing up to kill the legislation.

Abbott, meanwhile, was playing coy, declining to say publicly which side he favored.

But when the National Football League suggested it might not host any future Super Bowls in Texas should the state pass a “discriminatory” bill, Abbott took umbrage — and opened up Twitter.

“NFL decision makers also benched Tom Brady last season,” he wrote, linking to a news story about the football league’s statement. “It ended with NFL handing the Super Bowl trophy to Brady.”

Several weeks later, Abbott sent another cryptic tweet on the topic. This time, the governor linked to a conservative news site’s story claiming that North Carolina’s economy had grown after passing a similar bill. “Looks like the naysayers were wrong,” Abbott wrote. “With bathroom bill North Carolina economy expanding, tourism thriving #txlege”

When a reporter later asked for clarification — would the governor endorse a bill regulating which bathrooms transgender Texans could use? — Abbott merely responded: “You saw my tweet earlier today.”

During the recent special legislative session, Abbott used Twitter to send seven thank-you tweets addressed to the Senate for making progress on bills he favored. By the latter part of the session in August, with one exception, he stopped tweet-praising the House, which had bottled up much of Abbott’s agenda.

The governor’s Twitter feed these days is a hodgepodge of campaign posts (#ImWithAbbott), messages of support for his favored state lawmakers (mostly Senators, of late), links to news articles (many of them from conservative websites, with a special focus on crimes committed by unauthorized immigrants), and the occasional Sunday Bible verse or Christian meme (“No God, no hope; Know God, know hope”). He tweets frequently using the hashtags #tcot (short for top conservatives on Twitter) and #txlege (an abbreviation of Texas Legislature).

For the most part, he follows news media outlets — both of the mainstream and right-wing varieties — and other politicians, but his feed also draws from a large group of lesser-known figures. These profiles appear mostly to belong to conservative Texans; roughly four dozen list #tcot in their bios, with other popular tags being #ProLife and #MAGA, short for “make America great again,” the slogan popularized by President Donald Trump.

In total, 2,965 accounts have permission to send him private messages.

Abbott’s Facebook, on the other hand, is a staff-run account that often shares professional videos produced at the governor’s third-floor campaign headquarters in downtown Austin. Earlier this year, Abbott signed a controversial immigration bill into law and broadcast it on Facebook. In doing so, he bypassed traditional media outlets and the horde of protesters who likely would have turned up to the bill-signing ceremony. Abbott’s video has been viewed nearly 1 million times.

At the time, Wittman, the governor’s spokesman, said Abbott was “going to where most people are getting their news nowadays and talking directly to them instead of speaking through a filter.”

Read related Tribune coverage:

  • Gov. Greg Abbott signed a ban on "sanctuary cities" on Sunday, putting the final touch on legislation that would also allow police to inquire about the immigration status of people they lawfully detain. [Full story]

  • As the campaigns for gubernatorial candidates Greg Abbott and Wendy Davis use social media to expand the discourse on the issues they consider priorities, they must also deal with addressing issues like name calling and personal attacks in such forums. [Full story]

  • Gov. Greg Abbott on Wednesday put blame on the House — particularly Speaker Joe Straus — for the shortcomings of the special session and left the door open to calling another one. [Full story]

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