Why aren’t Texas energy consumers getting better transparency when it comes to their energy bills? Octopus Energy US CEO Michael Lee explains why recent legislation falls short in helping the most vulnerable consumers — those on variable, short-term rates — understand their electricity rates by not requiring suppliers to notify them of rate changes. Texans deserve a competitive, transparent energy market to ensure great prices and valuable options. Without it, Texans will be exposed to energy providers that can deceive their customers and avoid delivering great service. And it’s an easy fix to make instant, impactful improvements. In this video, you’ll learn about recent data showing Texans energy transparency preferences and what lawmakers can do to provide a better energy market today.
“We believe that customers - no matter what rate plan they’re on - should always have the best information as far as what their upcoming rate will be”
Octopus Energy US is a Houston-based retail energy provider and winner of EMC’s 2020 Retail Energy Provider Of The Year