What does an account on The Texas Tribune website provide?
An account on The Texas Tribune's website allows members and donors to view their donation history and status of their membership, update card information for recurring donations, and download their yearly tax receipt.
Texas Tribune accounts do not yet allow members and donors to cancel their recurring donations or amend their recurring donation amount; if you wish to change your donation amount or cancel your donation, please email us at membership@texastribune.org and we'd be glad to assist you.
I'm not sure if I have an account set up on The Texas Tribune. What should I do?
We launched a new account system in 2019 on our site, so it would be best to create a new account with the email address you used to donate. To create your new account, fill out the form at texastribune.org/signup. Once you verify your email address, your account will be ready to access.
I set up a new account, but I haven't received an email to verify the account. What should I do?
Email us at membership@texastribune.org, and we'll be happy to troubleshoot with you.
I want to reset my password, but I haven't received a password reset email. What should I do?
You likely haven't received a password reset email because your account is not yet verified or you haven’t yet created an account in our new system. To create your new account, fill out the form at texastribune.org/signup. Once you verify your email address, your account will be ready to access.
I have an idea for a new feature for Texas Tribune accounts. What should I do?
We welcome your feedback. Email us at membership@texastribune.org if you have ideas for new features, or if you have any other questions for us.
Who do I contact if I need help with something else?
Email us at membership@texastribune.org and we'd be happy to help you.