Community Guidelines

Welcome to The Texas Tribune, a nonprofit, nonpartisan newsroom dedicated to informing — and engaging — Texans about public policy, politics, government and statewide issues.

One of the ways we engage Texans is through online conversations. We host comments on our story pages so you can converse with our journalists and each other about the politics and policy issues we cover. We like to think of comments as an extension of our events series, where members of the public gather in person to hear from elected officials, experts and others on the policy issues that matter most to them. These events are successful because participants abide by a basic code of respect and civility that enables us to promote diverse perspectives in a constructive environment. Online comments allow us to carry these conversations over to our website — and we need your help to keep them civil.

These guidelines — a set of do’s and don’ts that we may update as our community evolves — are meant to ensure that our website is a civil place for you to exchange ideas and information. Thanks in advance for helping us cultivate a safe and sustainable environment to discuss politics and policy issues.

DO

DON'T

Remember: We reserve the right to remove any user or comment for any reason at any time.



Contact a Moderator

Texas Tribune moderators will be active Monday to Friday, 7 a.m. to 7 p.m. CST. The best way to flag comments to moderators is to click the “report” link on a specific comment. If you need to contact someone urgently about a comment appearing on this site, email abuse@texastribune.org.



Frequently Asked Questions

Why can’t I post a comment on your site?

Most likely because you don’t have an account set up. We launched a new comment system on March 27, 2019, that requires all users to register for a new texastribune.org account before commenting. Previously registered users who commented on our site before March 27, 2019, will need to create new accounts. Go here to set up yours now.


I can’t log in and/or forgot my password. How do I change it?

You can reset your password by logging into your account and clicking “don’t remember password?”.


I'm logged in and want to update my password. How do I change it?

Visit the comments of any article and click "reset your password". Then check your inbox for an email from The Texas Tribune with the subject line "Reset your password" and follow the instructions in the email.


I made a mistake. How do I edit my comment?

You have up to 3 minutes after posting a comment to make changes to it by clicking the “edit” link in the upper-right corner of the comment window.


Someone has used offensive language toward me. What do I do?

The best way to report abusive content or spam is to use the “report” link that appears on each comment. If that doesn’t resolve the issue, please feel free to contact us. If someone uses abusive/offensive language toward you, email abuse@texastribune.org.


What if someone hasn’t violated guidelines but is driving me nuts?

Take a deep breath, and consider ignoring them. You can mute comments from any user by hovering on their name and clicking “ignore user.”


I’ve reported a comment or user, now what?

When a post or user is reported, we will review the content in question. Moderators reserve the right to remove any content and any user account for any reason at any time. Please refrain from reporting a post if it does not break our rules.


What user content is prohibited under Tribune terms of service?

Content that is patently offensive and promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; harasses or advocates harassment of another person; exploits people in a sexual or violent manner; contains nudity, violence or offensive subject matter, or contains a link to an adult website; or solicits personal information from anyone under 18, among other things. See our terms of service for a more detailed list of prohibited content.


What does the Tribune do with my data?

We do not rent, sell or share your personal information with other people or non-affiliated companies for their direct marketing purposes. See our privacy policy for more information.


I have a news tip. How can I contact The Texas Tribune?

Email tips@texastribune.org. You may also securely send us confidential news tips here.



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