Three Austin business owners describe how the end of the the state’s mask mandate affected them, and how they have navigated the crossroads of service and safety.

More than a month after Gov. Greg Abbott lifted nearly all of the state’s coronavirus safety restrictions, small-business owners have had to balance the safety of their workforce with economic interests. Rattled by the pandemic’s effect on sales and concerned for their employees’ financial security, some small businesses struggled to continue requiring masks.

Many establishments in Austin are taking a piecemeal approach. Masks are now optional at Central Texas Gun Works. Larger event spaces, like Empire Control Room, continue to enforce strict capacity and mask-wearing rules. And owners with close ties to their customers, like those at Rise Kickbox, say they trust their members are safe when they show up for a workout.

Jackson Barton was a 2021 multimedia fellow at the Tribune. A graduate of the University of Texas at Austin, Jackson worked as a politics intern at Austin TV station KXAN and reporting intern at the Lawrence...

Justin Dehn was a multimedia producer, focusing on video and audio production, from 2010 to 2023. He’s been shooting and producing news for more than two decades. Justin has been behind the camera for...