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Coronavirus in Texas

She lost work to the pandemic. Now she helps thousands of jobless Texans maneuver through the state’s unemployment system.

While struggling to figure out the state's unemployment system, Alia Kirschner found a Facebook group for thousands of jobless Texans. Now she spends hours a day online, helping others with their benefit claims during the COVID-19 recession.

Shuttered businesses on  Sixth Street in Austin during the COVID-19 pandemic on March 19, 2020.
Maya Francis, who was on unemployment assistance for much of the pandemic, stands outside her current place of employment in Sugarland on Dec. 3, 2020.

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