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Texans are waiting for birth and death certificates amid health agency understaffing

The backlog — exacerbated by the state's switch in January to a new computer system for processing records — comes as the short-staffed Texas Department of State Health Services vies for a boost in funding. Meanwhile, families anxiously wait.

Jennifer Lambrecht holds a portrait of her deceased grandmother, Gerda Hughes, on Feb. 14, 2019.

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State government Department of State Health Services Health And Human Services Commission State agencies