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Texas workers caring for elderly feel “treated like a stepchild” as caseload increases, pay stays the same

Staffers are leaving Adult Protective Services because of increased workloads, lack of attention from the Legislature and a significant pay gap between them and their Child Protective Services counterparts.

Charla Gilliam, APS In-Home Specialist, calls her client as she's on the way to for an in-home checkup on June 20, 2018.
Charla Gilliam, specialist at Adult Protective Services, peers at her client through the doorway during a in-home visit of one of her self-neglect cases in Houston on June 20, 2018.

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Health care Politics State government Department of Family and Protective Services