*Correction appended.
Yet on a Colorado stage last week, Texas was at the center of the toughest question thrown at the retired neurosurgeon.
โThis is a company called Mannatech, a maker of nutritional supplements, with which you had a 10-year relationship,โ CNBCโs Carl Quintanilla told Carson. โThey offered claims that they could cure autism, cancer, they paid $7 million to settle a deceptive marketing lawsuit in Texas, and yet your involvement continued. Why?โ
Carson bristled at Quintanillaโs characterization.
โI did a couple of speeches for them,โ Carson said. โI do speeches for other people. They were paid speeches. It is absolutely absurd to say that I had any kind of a relationship with them.โ
โDo I take the product? Yes,โ Carson added. โI think itโs a good product.โ
The exchange, which eventually prompted boos from audience members favorable to Carson, brought to the forefront Carsonโs ties to a Texas company with a controversial past.
Founded in 1993, Coppell-based Mannatech markets a line of โglyconutrientsโ that it claims contain complex sugars derived from plants that help support better health. The companyโs sales people, most part of its Amway-style multilevel marketing structure rather than company employees, became central to the both the companyโs quick success and its scrutiny from state and federal regulators.
Both the U.S. Food and Drug Administration and the Texas Department of State Health Services soon began receiving complaints from Mannatech customers who felt they were lied to, often pointing to claims from marketing materials alleging that the companyโs products could cure everything from arthritis to cancer.
One 2002 complainant told the Texas Department of State Health Services that a Mannatech associate told her to stop chemotherapy and purchase $1,000 worth of Mannatech products to address her cancer. Another complained of an email that claimed that Mannatech products could cure Down syndrome. Similar complaints have prompted lawsuits from both customers and investors.
Mannatechโs multilevel marketing system enabled it to develop an armโs-length relationship with a sales force of thousands hawking the products online and around the world. Whenever associates were caught making exaggerated statements about a productโs impact, company officials would argue it could not control claims made by independent associates.ย
Carson began speaking favorably about the companyโs products around 2004, claiming, among other things, that they helped him recover from prostate cancer. In 2006, a Fort Worth Star-Telegram investigation into Mannatechโs marketing described Carson, then-director of pediatric neurosurgery at John Hopkins, as โa powerful allyโ for the company. “I do believe in the products,” Carson told the Star-Telegram. “But, as a scientist, I cannot and will not make scientific claims about them until the science has been proven.”
In 2007, then-Texas Attorney General Greg Abbott charged Mannatech, its owner, Samuel L. Caster and several related entities with operating an illegal marketing scheme. The petition cited supposedย testimonials from satisfied Mannatech customers as part of the companyโs fraud.
โThe whole purpose of the testimonials is to create a frenzy and motivate associates to sell even more products, in large part through the relaying of deceptive claims set forth in the testimonials,โ the petition said.
In 2009, Abbott held a news conference in Dallas to announce Mannatech had agreed to return $4 million to its customers. The company also agreed to pay $2 million in legal fees, and Caster agreed to pay a $1 million penalty.
โBottom line, this is a warning to the general public: Beware of phony claims of magic cure-all pills or false hope in a bottle,โ Abbott said at the time.
Though Mannatech never admitted any wrongdoing in the settlement, company spokesman Mike Crouch said the company has become more vigilant about marketing claims made by sales associates.
โTodayโs Mannatech is a far different company than the one whichย settled the 2009 lawsuit,โ Crouch said. โMannatech works daily to ensure the challenges of the past are well behind it and offer its customers and sales associates science-validated products and industry-standard compliance processes.โ
Mannatech, which is publicly traded, posted a profit last year of $6.5 million on $190 million in revenue. Sixty percent of the company’s 284 employees are based in Texas.ย
Carson has given four paid speeches for Mannatech, most recently in 2013, and earned $42,000 for a โCarson-affiliated charity,โ according to a recent report by the Wall Street Journal. At least one of the speeches was delivered to Mannatech sales associates. He also appeared on videos on Mannatechโs website until about a month ago.ย
Despite those transactions, Crouch said that Carson was not lying when he asserted during the CNBC debate that he didnโt have a business relationship with the company.
โDr. Carson is a long-term customer and has spoken about his personal and professional experiences at Mannatech events,โ Croch said. โDr. Carson has never been a paid endorser or spokesman for Mannatech or its products.โ
Last month, Carson and his wife Candy met for about an hour with Abbott at the Governorโs Mansion.
โIt’s easy to see why Texas is exceptional after meeting with its Governor,โ Carson tweeted following the visit. Abbott later called Carson a “really likable man” who has a “genuine concern” for the direction of the country.
Abbott is expected to make an endorsement in the presidential race closer to the March 1 Republican primary. Asked whether his previous investigation into Mannatech would factor into his decision, his office declined to comment.
Patrick Svitek contributed to this report.
Correction: An earlier version of this story included the incorrect date for the 2016 Texas Republican primary.

