With the rollout of many Affordable Care Act provisions fast approaching, the federal government announced Thursday that eight Texas organizations will receive a combined $10.8 million to hire and train “navigators” to help uninsured Texans find health coverage.
“Navigators will be among the many resources available to help consumers understand their coverage options in the marketplace,” U.S. Health and Human Services Secretary Kathleen Sebelius said in a statement. “A network of volunteers on the ground in every state – health care providers, business leaders, faith leaders, community groups, advocates and local elected officials — can help spread the word and encourage their neighbors to get enrolled.”
Along with many other provisions in President Obama’s signature health reform law, the individual mandate to purchase health insurance is set to take effect on Jan. 1. Individuals who land somewhere between 100 and 400 percent of the federal poverty line will be able to apply for sliding-scale subsidies through state health insurance exchanges that the federal government plans to launch on Oct. 1. The health plans offered in the exchange will become active on Jan. 1.
United Way of Tarrant County — in collaboration with 17 other organizations — will receive $5.8 million, the largest of the federal navigator grants awarded in Texas, to help enroll Texans in health plans offered through the federal health insurance exchange (Texas opted not to devise its own state-run exchange). The East Texas Behavioral Healthcare Network will receive $1.3 million, the second largest grant, and six additional organizations will each receive between $376,800 and $785,000. In total, the federal government awarded $67 million to more than 100 organizations across the country. View the full list here.
The grant recipients will have a tight deadline — roughly five weeks — to hire and train navigators who can help individuals apply for coverage before the health insurance exchange launches on Oct. 1. Navigators must undergo 20 to 30 hours of training, pass a certification test and renew their certification annually, according to HHS.
“We have a real tight timeline, but we’re optimistic that we can achieve it,” said Don Smith, a vice president at United Way of Tarrant County. He said the consortium plans to distribute navigators across the state based on the number of people eligible in the area for coverage through the exchange. Nearly half of the state’s uninsured population — 2.4 million Texans — will be eligible for sliding-scale subsidies offered in the exchange to help them purchase health insurance.
“We anticipate being able to have face-to-face conversations with 62,000 people and then reach a half million" through group events, said Smith.
Texas Attorney General Greg Abbott and 12 other states’ attorney generals have raised concerns that the federal navigator program could pose risks to patients’ privacy. In a letter sent to Sebelius on Wednesday, the state attorney generals assert that the federal government’s screening process does not require uniform background or fingerprint checks, therefore convicted criminals or identity thieves could become navigators. They also expressed concerns that navigators would not undergo sufficient training.
“We take very seriously the privacy of our states’ consumers and believe that your agency’s current guidance regarding these groups suffers numerous deficiencies,” the attorney generals wrote in the letter.
Some medical professionals and advocates have raised objections to the attorney generals' concerns, suggesting they are politically motivated. They say navigators must comply with state and federal laws governing the privacy of sensitive medical information. If they do not adhere to strict security and privacy standards, including how to handle and safeguard consumers’ social security numbers and identifiable information, they are subject to criminal and civil penalties at both the federal and state level. The federal government imposes up to a $25,000 civil penalty for violating its privacy and security standards.
“Officials from Texas and the other states that are involved keep trying to sow doubt about the Affordable Care Act, but the law is well on its way to helping millions of our nation’s uninsured receive the health care they need,” Katrina Mendiola, executive director of Engage Texas, said in a statement released by the Texas Well and Healthy Campaign. “What Texans need to know is there will be experts — who are screened and authorized to help — ready to help them find out about their health care options and get enrolled on October 1.”
State lawmakers also approved Senate Bill 1795 in the 83rd legislative session, which authorizes the Texas Department of Insurance “to regulate navigators if it determined that federal standards did not ensure they were qualified to perform their duties or avoid conflicts of interest,” according to a legislative report. The new state law, which takes effect Sept. 1, allows the department to enact rules that protect patient privacy and prohibit navigators from accepting payments from health insurance companies or posing as an insurance agent.
The insurance department is still in the rule-making process and has not determined whether those provisions will be enacted before the exchange launches on Oct. 1.
This story was produced in partnership with Kaiser Health News, an editorially independent program of the Henry J. Kaiser Family Foundation, a nonprofit, nonpartisan health policy research and communication organization not affiliated with Kaiser Permanente.