Bureaucratic Delays Create Huge Food Stamp Backlog

In July, Eunice Sierra, a cancer survivor, started trying to get food stamps renewed for her daughter, a 20-year-old single mother with schizophrenia.

Repeatedly, they trudged down to the state Health and Human Services offices at 404 Brady Boulevard in San Antonio. Nearly every day for two months, they joined the early morning line of 100 or so people, many desperate. Each time, they left empty-handed. The most common answer: Their caseworker had “left for the day” by the time their turn came, she said.

The degrading experience drove Sierra to volunteer for The Advocates Social Services in San Antonio ...

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