DPS Centers Aim to Keep Customer Traffic Flowing
If you were told that renewing your driver’s license at a Department of Public Safety office could take only 10 minutes, you might think that someone was pulling your leg.
But that's indeed the case at DPS's six new driver's license mega centers across the state, according to spokesman Tom Vinger. “Office visits to the mega centers for customers seeking driver license renewals and replacements, which comprise the majority of transactions at driver license offices, are averaging 10 minutes or less,” he said in a statement.
DPS driver's license offices have a reputation for long ...
Comments (3)
Kathy Eady Whatley via Texas Tribune on Facebook
Great news, but why are funds diverted from our state parks? We need those as much as we need more drivers in the state.
Aida Villalobos via Texas Tribune on Facebook
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Gritsforbreakfast
Talk to Sen. Glenn Hegar about drivers license wait times. He's got quite a different tale to tell. Or else, listen to last week's DPS budget hearings in the Senate where they discussed DL wait times. Hegar said he received "continuous complaints" on this topic, telling DPS director Steve McCraw, "I have no excuse for my constituents anymore." What was said at that meeting doesn't jibe with the rosy depiction in this story.